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Welcome to Tomato Japanese Grocery! We offer both shipping and in-store pickup options for your convenience.

Shipping & Return


- We currently offer shipping within the United States.
- Orders are typically processed and shipped within 1-2 business days, excluding weekends and holidays.
- We offer standard shipping options with delivery times ranging from 3-7 business days, depending on your location.
- Shipping costs will be calculated at checkout based on the weight and dimensions of your order.


- Unfortunately, we do not offer international shipping at this time. We apologize for any inconvenience.


- We want you to be completely satisfied with your purchase from Tomato Japanese Grocery. If for any reason you are not satisfied, you may return eligible items within 7 days of delivery for a refund or exchange.
- To be eligible for a return, items must be unused, unopened, and in their original packaging with all tags attached.
- To initiate a return, please contact our customer service team at tomatostore1@gmail.com to obtain a return authorization and shipping instructions.
- Please note that shipping costs are non-refundable, and customers are responsible for return shipping expenses unless the return is due to an error on our part or a defective item.


- In the unlikely event that your order arrives damaged or defective, please contact us immediately with photos of the damaged items and packaging. We will work with you to resolve the issue as quickly as possible, either by issuing a refund, replacement, or exchange.


If you have any questions or concerns about our shipping and return policies, please don't hesitate to contact us at tomatostore1@gmail.com. We're here to help!